Dental Care in Pineville & Salisbury, NC

I had my initial consultation with Dr. Desameau a few months ago. He was very knowledgeable, kind and professional. His staff was also very friendly. Today I started the first phase of my dental work. I had a major accident and am in need of major dental rehabilitation. From the time I walked in this morning at 9am to now at 8pm…. I’m beyond impressed. My extractions were done painlessly and Dr. Desameau took the time to explain the next phase of my dental rehabilitation. I’m excited to see this dental transformation happen!!!! Now…. I have to talk about Shannon, the office manager. She greeted me with a smile at 9am and assisted Dr. Desameau through the entire process. I recently had surgery on my ankle from my accident and can’t walk on my foot (I use a walker)… she took care assisting me to the restroom half way through the procedure… she took great care to make sure I got there safely, waited for me to finish and walked with me back to my dental chair… such great care!!!! At the end of my appointment, she walked with me out to get in the car… carried my purse and all (since I had the walker) and sent me off with a smile. I got home and fell asleep…. I over slept and didn’t realize the pharmacy I asked them to send my prescriptions to closed early and would be closed throughout the weekend. When I called the emergency line at 8pm, it was Shannon who answered! Couldn’t believe she was still working. She went above and beyond to make sure my prescriptions were re-sent to a pharmacy that would be open throughout the weekend. I’m highly impressed by the way Shannon goes above and beyond for her patients…. I would give 10 stars if I could! Today, I was reassured that I picked the right place for my dental rehabilitation…. Thank you so much Shannon and Dr. Desameau!!!!!!!